Freedom Mobile My Account app for iPhone and iPad

4.2 ( 512 ratings )

Utilities
Developer: Freedom Mobile Inc.

Free

Current version: 3.0.3, last update: 4 months ago
First release : 08 Jul 2014
App size: 7.63 Mb

The Freedom Mobile My Account app is secure and the easiest way to manage your wireless services wherever you are, at any time you like, right from your smartphone.

Quick access to key account features:
* Check your account balance and make payments as well as redeem top-up codes
* Set up preauthorized payments
* View billing and payment history
* See up-to 6 months of talk, text, and data usage

Add or modify Freedom services on the go:
* Change your monthly plan
* Add or remove add-ons
* Enable network features, like access to long distance calling and roaming

Keep your personal details up to date:
* Update your account information, like email or mailing address
* Select a new PIN that’s easy to remember, or reset it
* Redeem a promotional code

Pros and cons of Freedom Mobile My Account app for iPhone and iPad

Freedom Mobile My Account app good for

Have no clue what people are complaining about, this app works perfectly fine. I have used it while on my WIND network and on my other cells Fido network. Topped up my account without an issue.

Thanks for finally releasing amazing app to manage add ons and billing. Way to go.

A clean, simple, and accurate app that gives you the information you need quickly. Interesting how the big unholy trio with all their resources arent able to achieve something as elegant as this.

I will give 5 stars when I would be able to download the full bill.

Its a good app , its about the released it but they still have to fix the problem with iMessage/FaceTime phone # activation

It does the job! You get all the information you need in one place. Bills, usage, etc... However would like to see a security to lock the app to protect it without having to log out if someone gets there hands on my phone they have access to all my info. Please ad a locking system.

Some bad moments

Do not use this app to top up your account. it will "time out" and say your payment didnt go through and you must resubmit. after you resubmit you discover your first payment DID go through and when you ask for it to be refunded since it is an app glitch they wont refund you. theyll hold onto your money for your "next" payment. so much for "pay as you go".

I think this app now uses the Wind cellular data network to verify your identity and therefore doesnt use WiFi at all. Making it slow as hell to do anything. Took over a minute for my payment card info to go through. Almost closed the app thinking it had frozen.

I dont see much value add unless I am on a limited plan which I am not since the reason I went to wind was for an unlimited plan in the first place. It needs a way of easily reporting while offline where there are places with problematic coverage. Also if developing in angularjs use ngcloak so we dont see the moustache placeholders.

The app wont open on my phone! It worked the day I got it but when I tried to open it after that it refuses to open!

Its just the web page but in an app. It could be improved far more. It lacks features that I would like. Eg access to find a store without leaving the app or paying off all/a portion of my tab, etc.

I get an email that I have to use the app to turn off my roaming now (which is weird enough...), then I login...The circle just keeps spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning and spinning.....and spinning and spinning and spinning aaaand spinning... Get it? Thats half as annoying to read as seeing it.

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